The most efficient way to get in touch is to send us an email. We will respond to your email within 24 hours. Please click here to email customer services

If you need to contact us about your order, please make sure you put your Order Number in the Subject line of your email.

If you need to speak to us in person, our office hours are Monday - Friday 9.30am - 4.30pm. At busy times you may be automatically transferred to our answering machine. If this does happen, please leave a message outlining the reason for your call, any Order Number, and your contact telephone number. We will endeavour to get back in contact with you as soon as possible.

Our full address and contact details are as follows:-

Pure and Gentle SkinCare LLP
PO Box 7384
Sherfield-on-Loddon
Hook
RG27 7FY

Tel: 01256 880333
Email: click here for general enquiries
Email: click here to email customer services for information about the status of an order, or order queries

Company Registration Number: OC329263 (England and Wales)